MK88 Privacy Policy – Member Personal Data Protection

1 Introduction & Scope of This Policy

Mk88 understands that privacy is more than just words on paper — it is the trust you place in us every time you use this platform. This Privacy Policy is provided to transparently explain how we manage your personal information as a registered member of the mk88 online casino platform.

This document applies to all users who access the official MK88 website at mk88.st, the MK88 mobile app for Android and iOS, and any services offered through official MK88 channels. By using any of our services, you agree to the data protection practices set out in this Privacy Policy.

2 Information We Collect

Mk88 only collects information that is strictly necessary to provide you with a safe, seamless, and high-quality service. The following are the categories of information we collect:

Information Category	Sample Data	Primary Purpose
Identity Information	Full name, date of birth, IC/passport number	KYC verification & account security
Contact Information	Email, phone number	Communications, notifications, verification
Financial Information	Bank name, account number, transaction records	Deposit & withdrawal processing
Technical Information	IP address, device type, web browser, OS	Security & platform improvements
Usage Data	Game records, login activity, in-app actions	Fraud detection & customer support

All information collected is based on your consent at the time of registration or platform use. You have the right to know, access, and request corrections to your data at any time.

3 How We Use Your Information

The information you provide to mk88 is used solely for the stated purposes and will not be used beyond that scope without your consent. Specifically, your information is used to:

• Set up, manage, and maintain your account on the mk88 platform.
• Process deposits and withdrawals safely and accurately in accordance with your preferred payment method.
• Conduct identity verification (KYC) processes to ensure the security of all members.
• Send important notifications related to your account, transactions, promotions, and platform updates.
• Detect and prevent fraud, money laundering, and platform abuse.
• Enhance the user experience based on usage patterns and member feedback.
• Comply with applicable legal and regulatory obligations.

4 Sharing Information with Third Parties

Mk88 understands that your trust is invaluable. In certain situations, we may need to share your information with carefully selected third parties, but this is always done within defined boundaries and with appropriate safeguards in place.

Third parties that may receive limited access to your information include:

• Payment Service Providers: Local banks, digital wallet operators, and payment processors that require financial information to complete your transactions.
• Game Software Providers: Game developers providing content on the mk88 platform may require game session data for technical purposes.
• Identity Verification Services: Third-party platforms that assist with the KYC process to ensure security and regulatory compliance.
• Legal Authorities: mk88 will disclose the required information if ordered to do so by a legitimate authority in accordance with applicable laws.

5 Data Security and Encryption

Data security is at the core of MK88's operations. We continuously invest in the latest security technologies and procedures to ensure your information is always protected from both external and internal threats.

The key security measures we employ include:

• 256-bit SSL Encryption for all data transferred between your device and mk88 servers.
• Encryption of data at rest — all sensitive information is stored in encrypted format using industry-standard encryption algorithms.
• Two-Factor Authentication (2FA) available to all members to add an extra layer of security to their account.
• Real-time security monitoring 24/7 by MK88's experienced IT security team.
• Penetration testing conducted periodically by independent security experts.
• Strict internal access controls — only authorized personnel may access sensitive member data.

6 Cookies and Tracking Technologies

The mk88 platform uses cookies and similar tracking technologies to enhance your experience, analyse usage patterns, and secure your login sessions. Cookies are small text files stored on your device when you browse our website.

Types of cookies we use:

• Essential Cookies: Required for basic platform functions such as maintaining login sessions and language preferences. Cannot be disabled.
• Performance Cookies: Help us understand how members interact with the platform for continuous improvement.
• Functional Cookies: Store your preferences such as display settings and game choices.
• Security Cookies: Used to detect suspicious activity and protect your account from unauthorized access.

You can manage cookie settings through your web browser settings. Please note that disabling certain cookies may affect the functionality of the MK88 platform.

7 Your Rights as a Member

As a mk88 member and subject to Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:

• Right of Access — You have the right to know what personal data we hold about you and to request a copy of it.
• Right to Rectification — You may request that we correct any inaccurate or incomplete information.
• Right to Erasure — Under certain circumstances, you may request that we delete your personal data, subject to our legal obligations.
• Right to Object — You may object to the processing of your data for specific purposes such as direct marketing.
• Right to Data Portability — You may request your data in a machine-readable format for transfer to another service.
• Right to Withdraw Consent — You may withdraw your consent to data processing at any time, though this may affect our ability to provide certain services.

To exercise any of the above rights, please contact the mk88 support team via email or live chat. We will process your request within 14 business days.

8 Data Retention and Deletion

Mk88 retains your personal data for as long as your account is active or as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

In general, data retention periods are as follows:

• Active account data: Retained for as long as your account is active at MK88.
• Financial transaction records: Retained for a minimum of 7 years to comply with financial legal requirements.
• Game activity log: Retained for 2 years for fraud detection and dispute resolution purposes.
• Data after account closure: Certain information may be retained for up to 5 years after account closure to comply with regulatory requirements.

Once the applicable retention period has expired, your data will be securely deleted or anonymised in such a way that it can no longer be associated with you.

9 Changes to This Privacy Policy

Mk88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service improvements. Any material changes will be communicated to members via in-platform notifications or registered email.

The "Updated" date at the top of this document indicates when this Privacy Policy was last revised. Your continued use of the mk88 platform after any changes take effect constitutes your acceptance of the revised policy.

10 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact the mk88 Data Protection Officer (DPO) team:

• Email: [email protected]
• Response time: Within 3–5 business days
• Live Chat: Available 24 hours / 7 days a week via the mk88 platform

We value your trust and are committed to addressing every privacy-related inquiry with seriousness and professionalism.